Broadband Incident Report : : LAPWORTH MUX 101 : LOSS OF SERVICE : Reference 31130 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31130		Issue :	FINAL
	Detected Date:	17/12/2009		Detected Time:	21:06
	Start Date:	17/12/2009		Start Time:	21:03
	Actual Clear Date:	17/12/2009		Actual Clear Time:	21:30
	Incident Headline:	: LAPWORTH MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW Configuration This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01564

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System Time Stamp: 18/12/2009 00:58