Broadband Incident Report : : BIRMINGHAM & KINGSTON BRAS : DEGRADED SERVICE : Reference 30834 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30834		Issue :	5
	Detected Date:	14/12/2009		Detected Time:	17:34
	Start Date:	14/12/2009		Start Time:	17:34
	Anticipated Clear Date:	13/01/2010		Anticipated Clear Time:	07:00
	Incident Headline:	: BIRMINGHAM & KINGSTON BRAS : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 17/12/2009 16:43