Broadband Incident Report : BOURNE MUX 001, 101 & MSAN 302 : LOSS OF SERVICE : Reference 30962 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30962		Issue :	FINAL
	Detected Date:	16/12/2009		Detected Time:	00:20
	Start Date:	15/12/2009		Start Time:	23:55
	Actual Clear Date:	16/12/2009		Actual Clear Time:	05:02
	Incident Headline:	BOURNE MUX 001, 101 & MSAN 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01778

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System Time Stamp: 16/12/2009 07:45