Friday, December 18, 2009

Broadband Incident Report : EASTHAM MUX 301 : LOSS OF SERVICE : Reference 31156 : Issue 6 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31156   Issue : 6  
  Detected Date: 18/12/2009   Detected Time: 03:17  
  Start Date: 18/12/2009   Start Time: 03:15  
  Anticipated Clear Date: 18/12/2009   Anticipated Clear Time: 11:42  
     
  Incident Headline: EASTHAM MUX 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 11:23, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
015120015132015151
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/12/2009 11:45

No comments: