Broadband Incident Report : EALING ATM NODE : PARTIAL LOSS OF SERVICE : Reference 30987 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30987		Issue :	FINAL
	Detected Date:	16/12/2009		Detected Time:	09:20
	Start Date:	16/12/2009		Start Time:	09:20
	Actual Clear Date:	16/12/2009		Actual Clear Time:	11:15
	Incident Headline:	EALING ATM NODE : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01438 01494 01628 01707 01708 01727 01753 01895 01923 0203010 0203113 0203114 0203132 0203205 0203264 0203266 0203271 0207348 0207355 0207371 0207408 0207409 0207460 0207471 0207491 0207493 0207495 0207499 0207602 0207603 0207610 0207629 0207751 0207907 0207998 0208248 0208357 0208385 0208416 0208424 0208426 0208427 0208453 0208515 0208537 0208561 0208569 0208571 0208573 0208574 0208581 0208589 0208621 0208723 0208728 0208782 0208795 0208813 0208838 0208843 0208848 0208861 0208863 0208900 0208902 0208903 0208904 0208905 0208907 0208908 0208909 0208930 0208931 0208933 0208951 0208958 0208961 0208963 0208965 LLLN0 0208965

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/12/2009 11:37