Broadband Incident Report : : 3 MUXS IN NORTH OF SCOTLAND AREA : LOSS OF SERVICE : Reference 19675 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19675		Issue :	FINAL
	Detected Date:	13/07/2010		Detected Time:	11:55
	Start Date:	13/07/2010		Start Time:	11:38
	Actual Clear Date:	13/07/2010		Actual Clear Time:	13:57
	Incident Headline:	: 3 MUXS IN NORTH OF SCOTLAND AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01466 01479 01542

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System Time Stamp: 13/07/2010 14:41