Wednesday, July 14, 2010

Broadband Incident Report : SILCHESTER MUX 101 : LOSS OF SERVICE : Reference 19837 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19837   Issue : FINAL  
  Detected Date: 14/07/2010   Detected Time: 15:51  
  Start Date: 14/07/2010   Start Time: 15:49  
  Actual Clear Date: 14/07/2010   Actual Clear Time: 16:08  
     
  Incident Headline: SILCHESTER MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a


Reset of a Card

This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0118911897
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 14/07/2010 17:50

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