Broadband Incident Report : : READING NODE6: PARTIAL LOSS OF SERVICE : Reference 19622 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19622		Issue :	FINAL
	Detected Date:	12/07/2010		Detected Time:	15:02
	Start Date:	12/07/2010		Start Time:	15:02
	Actual Clear Date:	13/07/2010		Actual Clear Time:	03:30
	Incident Headline:	: READING NODE6: PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202 01258 01297 01308 01395 01425 01590 01722 01747 01929 01980 0238021 0238022 0238023 0238031 0238032 0238033 0238034 0238036 0238038 0238039 0238048 0238049 0238055 0238057 0238058 0238063 0238067 0238071 0238076 0238082 0238083 0238090 0238094

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System Time Stamp: 13/07/2010 04:08