Broadband Incident Report : : SOUTH KENSINGTON MUX 10 : LOSS OF SERVICE : Reference 19697 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19697		Issue :	1
	Detected Date:	13/07/2010		Detected Time:	13:24
	Start Date:	10/07/2010		Start Time:	20:12
	Anticipated Clear Date:	13/07/2010		Anticipated Clear Time:	16:00
	Incident Headline:	: SOUTH KENSINGTON MUX 10 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service.Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203155 0207235 0207245 0207259 0207823 0207838 0207235 0207245 0207259

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/07/2010 13:42