Tuesday, July 13, 2010

Broadband Incident Report : : READING NODE6: PARTIAL LOSS OF SERVICE : Reference 19622 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19622   Issue : 3  
  Detected Date: 12/07/2010   Detected Time: 15:02  
  Start Date: 12/07/2010   Start Time: 15:02  
  Anticipated Clear Date: 13/07/2010   Anticipated Clear Time: 05:00  
     
  Incident Headline: : READING NODE6: PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is on site carrying out further diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0120201258012970130801395
0142501590017220174701929
019800238021023802202380230238031
02380320238033023803402380360238038
02380390238048023804902380550238057
02380580238063023806702380710238076
0238082023808302380900238094
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/07/2010 01:17

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