Broadband Incident Report : : BLISWORTH MUX 302 : DEGRADED SERVICE : Reference 19921 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19921		Issue :	FINAL
	Detected Date:	15/07/2010		Detected Time:	12:14
	Start Date:	15/07/2010		Start Time:	11:16
	Actual Clear Date:	15/07/2010		Actual Clear Time:	18:10
	Incident Headline:	: BLISWORTH MUX 302 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01604

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System Time Stamp: 15/07/2010 18:25