Broadband Incident Report : 4 MUXES IN MARLBOROUGH AREA : LOSS OF SERVICE : Reference 25886 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25886		Issue :	FINAL
	Detected Date:	15/09/2010		Detected Time:	23:21
	Start Date:	15/09/2010		Start Time:	23:10
	Actual Clear Date:	16/09/2010		Actual Clear Time:	00:57
	Incident Headline:	4 MUXES IN MARLBOROUGH AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01672

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 16/09/2010 01:11