Broadband Incident Report : : SWANAGE MUX 101 : DEGRADED SERVICE : Reference 26003 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26003		Issue :	FINAL
	Detected Date:	17/09/2010		Detected Time:	03:28
	Start Date:	17/09/2010		Start Time:	03:28
	Actual Clear Date:	17/09/2010		Actual Clear Time:	06:52
	Incident Headline:	: SWANAGE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01929 19294

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System Time Stamp: 17/09/2010 07:25