Broadband Incident Report : LOCKS HEATH MUX 001 : DEGRADED SERVICE : Reference 25725 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25725		Issue :	FINAL
	Detected Date:	14/09/2010		Detected Time:	11:59
	Start Date:	14/09/2010		Start Time:	11:59
	Actual Clear Date:	14/09/2010		Actual Clear Time:	13:23
	Incident Headline:	LOCKS HEATH MUX 001 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01489

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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/09/2010 14:14