Friday, September 17, 2010

Broadband Incident Report : : FRIOCKHEIM MUX 101, 102 & CARMYLLIE 101 : LOSS OF SERVICE : Reference 26033 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26033   Issue : FINAL  
  Detected Date: 17/09/2010   Detected Time: 08:25  
  Start Date: 17/09/2010   Start Time: 05:03  
  Actual Clear Date: 17/09/2010   Actual Clear Time: 08:50  
     
  Incident Headline: : FRIOCKHEIM MUX 101, 102 & CARMYLLIE 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a


Card Reseat

This issue may have been due to


an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01241
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 17/09/2010 11:07

No comments: