Broadband SERIOUS Incident Report : : CHICHESTER NODE 05020 : LOSS OF SERVICE : Reference 26015 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26015		Issue :	FINAL
	Detected Date:	17/09/2010		Detected Time:	05:31
	Start Date:	17/09/2010		Start Time:	05:21
	Actual Clear Date:	17/09/2010		Actual Clear Time:	07:30
	Incident Headline:	: CHICHESTER NODE 05020 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseats This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01243 01903

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System Time Stamp: 17/09/2010 07:47