Saturday, September 18, 2010

Broadband Incident Report : CRAWLEY NODE 08003 : PARTIAL LOSS OF SERVICE : Reference 26127 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26127   Issue : FINAL  
  Detected Date: 18/09/2010   Detected Time: 06:02  
  Start Date: 18/09/2010   Start Time: 05:57  
  Actual Clear Date: 18/09/2010   Actual Clear Time: 13:40  
     
  Incident Headline: CRAWLEY NODE 08003 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a
Card Change

This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0129301444
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/09/2010 14:18

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