Broadband Incident Report : THETFORD MUX 301 : LOSS OF SERVICE : Reference 25794 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25794		Issue :	4
	Detected Date:	15/09/2010		Detected Time:	06:29
	Start Date:	15/09/2010		Start Time:	06:25
	Anticipated Clear Date:	15/09/2010		Anticipated Clear Time:	11:30
	Incident Headline:	THETFORD MUX 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01842

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/09/2010 10:29