Wednesday, September 15, 2010

Broadband Incident Report : THETFORD MUX 301 : LOSS OF SERVICE : Reference 25835 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25835   Issue : 2  
  Detected Date: 15/09/2010   Detected Time: 11:44  
  Start Date: 15/09/2010   Start Time: 11:44  
  Anticipated Clear Date: 15/09/2010   Anticipated Clear Time: 16:30  
     
  Incident Headline: THETFORD MUX 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01842
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 15/09/2010 12:25

No comments: