Wednesday, September 15, 2010

Broadband Incident Report : THETFORD MUX 301 : LOSS OF SERVICE : Reference 25835 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25835   Issue : FINAL  
  Detected Date: 15/09/2010   Detected Time: 11:44  
  Start Date: 15/09/2010   Start Time: 11:44  
  Actual Clear Date: 15/09/2010   Actual Clear Time: 13:00  
     
  Incident Headline: THETFORD MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Configuration.

This issue may have been due to a Data Fault.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01842
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/09/2010 13:51

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