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BT Wholesale - Broadband Incident Report | |||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||
BT Incident Reference: | 21109 | Issue : | 1 | ||||||
Detected Date: | 31/08/2008 | Detected Time: | 15:45 | ||||||
Start Date: | 31/08/2008 | Start Time: | 15:44 | ||||||
Anticipated Clear Date: | 31/08/2008 | Anticipated Clear Time: | 17:44 | ||||||
Incident Headline: | : MOORTOWN MUX 1, HAREHILLS MUX 1 & WAKEFIELD MUX 1: LOSS OF SERVICE | ||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible. | ||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 31/08/2008 15:55
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