Broadband Incident Report : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 21112 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21112		Issue :	FINAL
	Detected Date:	31/08/2008		Detected Time:	16:55
	Start Date:	31/08/2008		Start Time:	16:53
	Actual Clear Date:	31/08/2008		Actual Clear Time:	18:27
	Incident Headline:	SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card reseat. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01753

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System Time Stamp: 31/08/2008 18:45