Sunday, August 31, 2008

Broadband Incident Report : : MOORTOWN MUX 1, HAREHILLS MUX 1 & WAKEFIELD MUX 1: LOSS OF SERVICE : Reference 21109 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21109   Issue : 2  
  Detected Date: 31/08/2008   Detected Time: 15:45  
  Start Date: 31/08/2008   Start Time: 15:44  
  Anticipated Clear Date: 31/08/2008   Anticipated Clear Time: 17:44  
     
  Incident Headline: : MOORTOWN MUX 1, HAREHILLS MUX 1 & WAKEFIELD MUX 1: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
011320113301924
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 31/08/2008 16:18

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