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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 21311 | Issue : | 1 | ||||||||||||
Detected Date: | 03/09/2008 | Detected Time: | 08:59 | ||||||||||||
Start Date: | 03/09/2008 | Start Time: | 08:40 | ||||||||||||
Anticipated Clear Date: | 03/09/2008 | Anticipated Clear Time: | 10:40 | ||||||||||||
Incident Headline: | BIRMINGHAM JAMES BRIDGE MUX 101 & BIRMINGHAM TIPTON MUX 101 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs BIRMINGHAM JAMES BRIDGE MUX 101 & BIRMINGHAM TIPTON MUX 101 | ||||||||||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/09/2008 09:16
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