Broadband Incident Report : : WILSTEAD MUX 101 : LOSS OF SERVICE : Reference 21314 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21314		Issue :	4
	Detected Date:	03/09/2008		Detected Time:	09:24
	Start Date:	03/09/2008		Start Time:	09:09
	Anticipated Clear Date:	03/09/2008		Anticipated Clear Time:	15:15
	Incident Headline:	: WILSTEAD MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Cable damage found by third party - BT in process of repair Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01234

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/09/2008 14:21