Thursday, September 4, 2008

Broadband Incident Report : : WILSTEAD MUX 101 : LOSS OF SERVICE : Reference 21314 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21314   Issue : FINAL  
  Detected Date: 03/09/2008   Detected Time: 09:24  
  Start Date: 03/09/2008   Start Time: 09:09  
  Actual Clear Date: 04/09/2008   Actual Clear Time: 02:15  
     
  Incident Headline: : WILSTEAD MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Fibre resplice

This issue may have been due to

a Cable Fault

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01234
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/09/2008 02:39

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