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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||
BT Incident Reference: | 21429 | Issue : | 3 | ||||||||||||||||||||||
Detected Date: | 04/09/2008 | Detected Time: | 08:08 | ||||||||||||||||||||||
Start Date: | 04/09/2008 | Start Time: | 07:41 | ||||||||||||||||||||||
Anticipated Clear Date: | 04/09/2008 | Anticipated Clear Time: | 09:46 | ||||||||||||||||||||||
Incident Headline: | HAINAULT MUX 101 : LOSS OF SERVICE | ||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | ||||||||||||||||||||||||
Progress Details: | The difficulties have now been rectified and service has been restored as of 08:35 hrs. However, we are monitoring stability for a period of 60 minutes. | ||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/09/2008 08:48
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