Thursday, September 4, 2008

Broadband Incident Report : : MULTIPLE MUX FAILURE IN HORSHAM AREA : LOSS OF SERVICE : Reference 21465 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21465   Issue : FINAL  
  Detected Date: 04/09/2008   Detected Time: 14:40  
  Start Date: 04/09/2008   Start Time: 14:37  
  Actual Clear Date: 04/09/2008   Actual Clear Time: 16:59  
     
  Incident Headline: : MULTIPLE MUX FAILURE IN HORSHAM AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs px-adsl-101, lwp-adsl-101, gaf-adsl-101, bgu dsl 101, phl-adsl-101, wqg dsl 102.






 
  Progress Details: Service has been restored by completing a configuration change.

BT regrets any inconvenience this may have caused.

 
  Dialling Codes Affected:
0140301798
 
     

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System Time Stamp: 04/09/2008 17:48

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