Thursday, September 4, 2008

Broadband Incident Report : : MULTIPLE MUX FAILURE IN HORSHAM AREA : LOSS OF SERVICE : Reference 21465 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21465   Issue : 1  
  Detected Date: 04/09/2008   Detected Time: 14:40  
  Start Date: 04/09/2008   Start Time: 14:37  
  Anticipated Clear Date: 04/09/2008   Anticipated Clear Time: 16:37  
     
  Incident Headline: : MULTIPLE MUX FAILURE IN HORSHAM AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
0140301798
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/09/2008 14:58

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