Broadband Incident Report : : 10 SOUTHWEST OF ENGLAND MUXES: LOSS OF SERVICE : Reference 18127 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18127		Issue :	FINAL
	Detected Date:	22/07/2009		Detected Time:	17:54
	Start Date:	22/07/2009		Start Time:	17:54
	Actual Clear Date:	23/07/2009		Actual Clear Time:	03:00
	Incident Headline:	: 10 SOUTHWEST OF ENGLAND MUXES: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service was restored at 03.00, when an action took place at Swindon. Service has been closely monitored during the three hour stability period. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01208 01249 01308 01404 01684 01725 01929 01308 01404

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System Time Stamp: 23/07/2009 06:16