Broadband Incident Report : : EDINBURGH EDGE ROUTE SWITCH 32 : LOSS OF SERVICE : Reference 18136 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18136		Issue :	FINAL
	Detected Date:	22/07/2009		Detected Time:	18:46
	Start Date:	22/07/2009		Start Time:	18:22
	Actual Clear Date:	22/07/2009		Actual Clear Time:	22:30
	Incident Headline:	: EDINBURGH EDGE ROUTE SWITCH 32 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to SELECT ONE OF THE OPTIONS BELOW a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 23/07/2009 00:14