Broadband Incident Report : : MOUSEHOLE MUX 001 : LOSS OF SERVICE : Reference 18074 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18074		Issue :	2
	Detected Date:	22/07/2009		Detected Time:	08:19
	Start Date:	22/07/2009		Start Time:	08:18
	Anticipated Clear Date:	22/07/2009		Anticipated Clear Time:	10:39
	Incident Headline:	: MOUSEHOLE MUX 001 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01736

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System Time Stamp: 22/07/2009 09:43