Broadband Incident Report : : 5 MUXES IN THE WOOLWICH AREA : LOSS OF SERVICE : Reference 18241 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18241		Issue :	FINAL
	Detected Date:	24/07/2009		Detected Time:	01:12
	Start Date:	24/07/2009		Start Time:	01:00
	Actual Clear Date:	24/07/2009		Actual Clear Time:	01:26
	Incident Headline:	: 5 MUXES IN THE WOOLWICH AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service was restored at 01.26, automaticaly restored by system. Service has been closely monitored during the three hour stability period BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0208 0203121 0203132 0203183 0203206 0203221 0203236 0203237 0203247 0203248 0203259 0203260 0207064 0207165 0207168 0207207 0207252 0207277 0207358 0207450 0207469 0207564 0207635 0207639 0207640 0207642 0207652 0207732 0207740 0207771 0207787 0207967 0208177 0208244 0208249 0208265 0208285 0208289 0208290 0208299 0208305 0208309 0208312 0208313 0208315 0208316 0208317 0208325 0208331 0208333 0208355 0208378 0208402 0208460 0208461 0208463 0208464 0208465 0208466 0208473 0208488 0208516 0208637 0208695 0208697 0208698 0208836 0208851 0208853 0208854 0208855 0208857 0208860

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/07/2009 05:12