Broadband Incident Report : : RADYR GLAM MUX 101 : LOSS OF SERVICE : Reference 18070 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18070		Issue :	FINAL
	Detected Date:	22/07/2009		Detected Time:	04:02
	Start Date:	22/07/2009		Start Time:	03:58
	Actual Clear Date:	22/07/2009		Actual Clear Time:	07:25
	Incident Headline:	: RADYR GLAM MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a fibre reset This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0292019 0292020 0292025 0292040 0292041 0292063 0292084 0292091 0292040

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System Time Stamp: 22/07/2009 07:54