Wednesday, July 22, 2009

Broadband Incident Report : : SUDBROOKE PARK MUX 101 : LOSS OF SERVICE : Reference 18105 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18105   Issue : 4  
  Detected Date: 22/07/2009   Detected Time: 14:06  
  Start Date: 22/07/2009   Start Time: 14:01  
  Anticipated Clear Date: 22/07/2009   Anticipated Clear Time: 19:30  
     
  Incident Headline: : SUDBROOKE PARK MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 16:30, we are now monitoring for 3 hours
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01522
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/07/2009 16:46

No comments: