Wednesday, July 22, 2009

Broadband Incident Report : : 9 SOUTHWEST OF ENGLAND MUXES: LOSS OF SERVICE : Reference 18127 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18127   Issue : 2  
  Detected Date: 22/07/2009   Detected Time: 17:54  
  Start Date: 22/07/2009   Start Time: 17:54  
  Anticipated Clear Date: 22/07/2009   Anticipated Clear Time: 19:54  
     
  Incident Headline: : 9 SOUTHWEST OF ENGLAND MUXES: LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0120801249013080140401684
01725019290130801404
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/07/2009 18:24

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