Friday, July 24, 2009

Broadband Incident Report : : 5 MUXES IN THE WOOLWICH AREA : LOSS OF SERVICE : Reference 18241 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18241   Issue : 2  
  Detected Date: 24/07/2009   Detected Time: 01:12  
  Start Date: 24/07/2009   Start Time: 01:00  
  Anticipated Clear Date: 24/07/2009   Anticipated Clear Time: 04:16  
     
  Incident Headline: : 5 MUXES IN THE WOOLWICH AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 01:26, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02080203121020313202031830203206
02032210203236020323702032470203248
02032590203260020706402071650207168
02072070207252020727702073580207450
02074690207564020763502076390207640
02076420207652020773202077400207771
02077870207967020817702082440208249
02082650208285020828902082900208299
02083050208309020831202083130208315
02083160208317020832502083310208333
02083550208378020840202084600208461
02084630208464020846502084660208473
02084880208516020863702086950208697
02086980208836020885102088530208854
020885502088570208860
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/07/2009 02:03

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