Broadband Incident Report : : BIRMINGHAM NCHGAR 4 : DEGRADED SERVICE : Reference 8771 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	8771		Issue :	FINAL
	Detected Date:	14/02/2013		Detected Time:	18:17
	Start Date:	14/02/2013		Start Time:	18:15
	Actual Clear Date:	18/02/2013		Actual Clear Time:	12:35
	Incident Headline:	: BIRMINGHAM NCHGAR 4 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service restored at 12:35 after a card was changed at Birmingham. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:
	Duration:	3 days 18 hours 20 minutes

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