Broadband Incident Report : : LAYER-DE-LA-HAYE MUX 101 AND MSAN 301 : LOSS OF SERVICE : Reference 9431 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9431		Issue :	3
	Detected Date:	18/02/2013		Detected Time:	15:27
	Start Date:	18/02/2013		Start Time:	15:22
	Anticipated Clear Date:	18/02/2013		Anticipated Clear Time:	23:00
	Next Update Date:	18/02/2013		Next Update Time:	23:00
	Incident Headline:	: LAYER-DE-LA-HAYE MUX 101 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	It has been confirmed that the Power and Switch equipment in Layer-De-La-Haye is fault free. Investigations in the possibility of re-routing the affected circuits in order to restore service is still ongoing. The precision testing officer will be at Birch at approximately 18:00 to begin investigations on the cable.
	Dialling Codes Affected:	01206

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.