Broadband Incident Report : : LAYER-DE-LA-HAYE MUX 101 AND MSAN 301 : LOSS OF SERVICE : Reference 9431 : Issue 9 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9431		Issue :	9
	Detected Date:	18/02/2013		Detected Time:	15:27
	Start Date:	18/02/2013		Start Time:	15:22
	Anticipated Clear Date:	20/02/2013		Anticipated Clear Time:	04:00
	Next Update Date:	20/02/2013		Next Update Time:	04:30
	Incident Headline:	: LAYER-DE-LA-HAYE MUX 101 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	We expect to commence jointing on the 16 fibre cable from 01:00. Ends of the old cable have been prepared to allow jointing to commence once the cable has been pulled through. Estimated restoration time is 04:00. Next update 04:30.
	Dialling Codes Affected:	01206

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