Monday, February 18, 2013

Broadband Incident Report : : ILFORD : DEGRADED SERVICE : Reference 9255 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9255   Issue : FINAL  
  Detected Date: 18/02/2013   Detected Time: 09:40  
  Start Date: 18/02/2013   Start Time: 09:40  
  Actual Clear Date: 18/02/2013   Actual Clear Time: 11:17  
     
  Incident Headline: : ILFORD : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service restored at 11:17 after a card was reset at Ilford.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0120601227012330126301268
0127701303013220132301328
0136201371013750139401449
0148501493015020150801553
0158001603016220169201702
0170801763017870179501799
0182501842018920195301954
0198601992020306902032220207001
02070050207068020709302071590207510
02075150207517020753102075360207537
020753802077190207987LLLS0LLND0
02077190207987
 
  Duration: 0 days 01 hours 37 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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