Broadband Incident Report : : LAYER-DE-LA-HAYE MUX 101 AND MSAN 301 : LOSS OF SERVICE : Reference 9431 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9431		Issue :	FINAL
	Detected Date:	18/02/2013		Detected Time:	15:27
	Start Date:	18/02/2013		Start Time:	15:22
	Actual Clear Date:	20/02/2013		Actual Clear Time:	02:43
	Incident Headline:	: LAYER-DE-LA-HAYE MUX 101 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was fully restored at 02:43 by replacing a length of cable which was accidentally damaged by a third party. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01206
	Duration:	1 days 11 hours 21 minutes

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