Friday, November 19, 2010

Broadband Incident Report : 8 MUXS IN THE ILMINSTER AREA : LOSS OF SERVICE : Reference 32560 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32560   Issue : FINAL  
  Detected Date: 19/11/2010   Detected Time: 11:20  
  Start Date: 19/11/2010   Start Time: 11:20  
  Actual Clear Date: 19/11/2010   Actual Clear Time: 20:10  
     
  Incident Headline: 8 MUXS IN THE ILMINSTER AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a re-configuration. This issue may have been due to
an equipment failure. BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0146001749018230193501963
01460017490182301935
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/11/2010 20:44

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