Friday, November 19, 2010

Broadband Incident Report : HERRIARD MUX 101 : LOSS OF SERVICE : Reference 32598 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32598   Issue : FINAL  
  Detected Date: 19/11/2010   Detected Time: 14:27  
  Start Date: 19/11/2010   Start Time: 14:25  
  Actual Clear Date: 19/11/2010   Actual Clear Time: 22:00  
     
  Incident Headline: HERRIARD MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a fibre repair.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01256
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 19/11/2010 22:14

No comments: