Thursday, November 18, 2010

Broadband Incident Report : : CAVERSHAM MUX 101 : DEGRADED SERVICE : Reference 32436 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32436   Issue : 3  
  Detected Date: 18/11/2010   Detected Time: 09:14  
  Start Date: 18/11/2010   Start Time: 09:14  
  Anticipated Clear Date: 18/11/2010   Anticipated Clear Time: 11:51  
     
  Incident Headline: : CAVERSHAM MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is now on site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0118301189
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/11/2010 10:54

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