Saturday, November 20, 2010

Broadband Incident Report : : PORTSMOUTH MUX 103 : LOSS OF SERVICE : Reference 32634 : Issue 6 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32634   Issue : 6  
  Detected Date: 20/11/2010   Detected Time: 06:31  
  Start Date: 20/11/2010   Start Time: 06:29  
  Anticipated Clear Date: 20/11/2010   Anticipated Clear Time: 15:00  
     
  Incident Headline: : PORTSMOUTH MUX 103 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02392290239234023923502392360239242
02392430239261023926402392710239273
02392750239277023927802392790239281
02392820239283023928502392860239287
023928302392850239286
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/11/2010 12:52

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