Broadband Incident Report : : LIVINGSTON MUX 101 AND EDINBURGH PENTLAND MUX 101: LOSS OF SERVICE : Reference 32643 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	32643		Issue :	2
	Detected Date:	20/11/2010		Detected Time:	10:08
	Start Date:	20/11/2010		Start Time:	10:06
	Anticipated Clear Date:	20/11/2010		Anticipated Clear Time:	12:06
	Incident Headline:	: LIVINGSTON MUX 101 AND EDINBURGH PENTLAND MUX 101: LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	013144 013145 013146 013147 013153 013162 013166 01506

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/11/2010 10:35