Broadband Incident Report : : PORTSMOUTH MUX 103 : LOSS OF SERVICE : Reference 32634 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	32634		Issue :	1
	Detected Date:	20/11/2010		Detected Time:	06:31
	Start Date:	20/11/2010		Start Time:	06:29
	Anticipated Clear Date:	20/11/2010		Anticipated Clear Time:	08:29
	Incident Headline:	: PORTSMOUTH MUX 103 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Throughput related issues Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0239229 0239234 0239235 0239236 0239242 0239243 0239261 0239264 0239271 0239273 0239275 0239277 0239278 0239279 0239281 0239282 0239283 0239285 0239286 0239287 0239283 0239285 0239286

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System Time Stamp: 20/11/2010 06:40