Wednesday, November 17, 2010

Broadband Incident Report : : ERX14.MILTONKEYNES2 : DEGRADED SERVICE : Reference 32387 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32387   Issue : FINAL  
  Detected Date: 17/11/2010   Detected Time: 15:21  
  Start Date: 17/11/2010   Start Time: 15:20  
  Actual Clear Date: 17/11/2010   Actual Clear Time: 16:10  
     
  Incident Headline: : ERX14.MILTONKEYNES2 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
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Configuration change
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/11/2010 16:50

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