Broadband Incident Report : : EDINBURGH ATM : PARTIAL LOSS OF SERVICE : Reference 32643 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	32643		Issue :	FINAL
	Detected Date:	20/11/2010		Detected Time:	10:08
	Start Date:	20/11/2010		Start Time:	10:06
	Actual Clear Date:	20/11/2010		Actual Clear Time:	12:16
	Incident Headline:	: EDINBURGH ATM : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01189 01224 01226 01228 01246 01261 01270 01273 01277 01292 01294 01298 01309 013122 013144 013145 013146 013147 013153 013162 013165 013166 01324 01362 01382 01383 014122 014133 014135 014142 014163 014176 014177 014184 014189 014195 01428 01434 01450 01463 01480 01492 01501 01506 01529 01536 01539 01540 01555 01561 01573 01579 01592 01599 01629 01652 01665 01667 01670 01691 01697 01721 01728 01738 01743 01768 01773 01786 01827 01848 01851 01900 01904 019126 019127 019128 019149 01925 01953 01963 01968 0289023 0289024 0289032 LLCL0 LLEM0 LLES0 LLLC0 LLLN0 LLLS0 LLMR0 LLND0 LLNI0 LLNS0 LLSD0

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System Time Stamp: 20/11/2010 12:32